Last Updated: October 2025

At Electro Eye India, accessible from https://electroeyeindia.com, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of personal information when you use our website or make a purchase:

  • Personal details: Name, phone number, email address, and shipping/billing address.
  • Order information: Products purchased, payment method (non-sensitive data), and transaction details.
  • Technical data: IP address, browser type, device information, and website usage (collected through cookies and analytics tools).

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders.
  • Communicate order updates, delivery details, or support queries.
  • Improve our website and user experience.
  • Send promotional offers, newsletters, or updates (only if you opt in).
  • Comply with legal and regulatory requirements.

3. Payment Information

All payments on our website are securely processed through Razorpay, a trusted third-party payment gateway.

We do not store or have access to your full payment details, such as credit/debit card numbers, UPI IDs, or bank information. Razorpay handles this securely under strict PCI-DSS compliance standards.

For more details, you can review Razorpay’s Privacy Policy.

4. Sharing of Information

We respect your privacy and never sell your data.
However, we may share your information with trusted third-party service providers only for essential business operations, such as:

  • Payment processing: Razorpay
  • Order delivery: Shiprocket and its partnered courier services
  • Marketing & analytics (if used): Google Analytics, Meta Pixel, or similar tools

These partners are obligated to protect your data and use it only for the intended purpose.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve website functionality and performance.
  • Analyze traffic and user interactions.
  • Remember your preferences and login details.

You can choose to disable cookies in your browser settings, but some features of the website may not function properly without them.

6. Data Security

We use appropriate administrative, technical, and physical security measures to protect your information against unauthorized access, alteration, or disclosure.
However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your information.
  • Opt out of promotional communications at any time.

To exercise these rights, please contact us at support@electroeyeindia.com.

8. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy — such as completing your order, handling returns, or meeting legal obligations.

9. Third-Party Links

Our website may contain links to other websites (for example, payment gateways or product partners).
We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies separately.

10. Children’s Privacy

Our website is not intended for children under the age of 18.
We do not knowingly collect personal data from minors. If you believe your child has provided personal information, please contact us immediately for removal.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons.
The latest version will always be available on this page, and the “Last Updated” date will indicate the latest revision.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📧 support@electroeyeindia.com | sales@electroeyeindia.com
📞 +91 82228 68700
🌐 https://electroeyeindia.com
📍 Location: Jind, Haryana, India]